Simagic Support

Simagic Support Procedure

Should you experience any problems with your Simagic Product, please follow the
following procedure:

  • Take a photo of your product serial number and take a clear video of your problem or symptom.
  • Log onto Discord and join simagic channel on discord.
  • Make contact with @Simagic_Morro and explain your problem to him.
  • Ensure you mention that you are in the Southern African Region so that the Sales team will be kept informed about the process and any remedial actions.